Privacy Policy

This website is owned and operated by BallyAir Conglomoprises (鈥淏allyAir C.G.P.鈥). BallyAir is a Maldivian entity, headquartered at 565 Brennon Plaza, 02110, 迣蕤迧蕈迡蕺迋薨迚蕈迣蕞 迡蕃迒蕺迋蕺迍蕺迌蕤.

This policy aims at explaining in a simple and clear way how BallyAir processes the personal information that you provide by using, accessing, registering or any other action you can have on this website, in accordance with any applicable privacy laws including the European Data Protection Regulation (鈥淕DPR鈥) and the privacy laws of The Maldives (鈥淢DVOPS鈥).

BallyAir is committed to respect and protect your privacy to the greatest extent possible. BallyAir uses your personal information to understand better your needs and interests and to provide you with the best services.

1. Scope

This Privacy Policy applies to:

- All BallyAir owned websites and domains, and our wholly owned subsidiaries ("BallyAir websites.")
- BallyAir Customer Portal

2. Categories of personal information

Personal information is any information that enables your direct or indirect identification: name, surname, email address (personal or business), phone number, IP address, contact details, billing and transaction information, credit card information, etc.

BallyAir only requests personal information which is considered strictly necessary for the purposes set out below.

Credit card information is used only for payment processing and fraud prevention.
BallyAir does not knowingly collect information from children under the age of 13 and BallyAir does not target its websites to children under 13.

3. Purposes

You can have access to the main features of our website without any identification required. That means our website is structured so that you can visit BallyAir on the web without the need to disclose any personal information.
BallyAir requests personal information for the purposes listed below:

- When you contact our Customer Service Centers, based in Jeju Island, Tuscaloosa and Izmir
- When you subscribe to marketing or support materials and communications
- When you register to receive some of BallyAir products
- When you apply for a job or internship online
- To communicate with you
- To complete a transaction or order of products or services
- To enable you to participate to one of BallyAir鈥檚 surveys
- To personalize BallyAir鈥檚 website

Each time BallyAir collects your personal information, you will be informed of the purpose, the categories of information mandatory or optional to achieve that specific purpose and who those information might be transferred to in order to achieve that specific purpose.

4. Why BallyAir is allowed to request your personal information?

- You might have given BallyAir your consent to the collection and use of your personal information for a specific purpose.
- BallyAir might consider it necessary to perform a service or offer a good.
- It might be BallyAir鈥檚 legitimate interest as a Trade Association, balanced with the respect of your fundamental rights, to collect some of your personal information in order to provide you a better service and understand better your needs and interests.

5. Sharing of personal information within BallyAir

In order to offer you a more consistent and personalized experience in your interactions with BallyAir, information collected through one BallyAir service may be combined with information obtained through other BallyAir services in accordance with your specifications.

BallyAir is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders. Our privacy practices are designed to provide protection for your personal information, all over the world. BallyAir may share your personal information within BallyAir and transfer it to countries in the world where BallyAir does business.

Where those countries do not provide an adequate level of protection of your personal information, BallyAir will adopt appropriate safeguards to ensure your personal data are processed in accordance with the highest standards of protection.

6. Sharing of personal information with third-parties

BallyAir does not sell, lease or rent your personal information to any third party, unless BallyAir expressly requests your prior consent to do so.

BallyAir shares customer information with companies working on BallyAir鈥檚 behalf. BallyAir will take the appropriate measures to ensure those sub-contractors will ensure a high level of protection of your personal information.

BallyAir will not share personal information with any other third parties without your permission, unless to:

i. Respond to duly authorized information requests of governmental authorities
ii. Comply with any law, regulation, subpoena, or court order
iii. Help prevent fraud or to enforce or protect the rights and properties of BallyAir or its subsidiaries
iv. To protect the personal safety of BallyAir employees and third parties on BallyAir property

Circumstances may arise where, whether for strategic or other business reasons, BallyAir decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. This will be done in accordance with any applicable privacy requirements and subject to your information and consent where appropriate.

7. Links to non-BallyAir websites

The BallyAir websites may provide links to third-party companies鈥 websites for your convenience and information. BallyAir does not control those sites. We do not endorse or make any representations about third-party websites. We encourage you to review the privacy policy of any company before submitting your personal information.

Some third-party companies may choose to share their personal data with BallyAir; that sharing is governed by that third-party company's privacy policy.

8. Use of tracking technologies

Our website uses cookies to enhance and/or simplify your experience. Please read our Cookies Policy for more information on the different types of cookies, their purposes and information on your browser settings if you wish to deactivate them.

9. Call recording

All the phone calls and/or conferences established between you and BallyAir in the course of providing BallyAir鈥檚 customer services will be recorded to improve your customer satisfaction and enhance the quality of the service we provide. If you do not wish to be recorded, you always have the possibility to log your query directly online on the Customer Portal.

10. E-communications

You have the full control over the e-communications you receive from BallyAir. you can set up your preferences in your privacy preferences or by emailing privacy@ballyair.com.

You can always opt-out, for free and at any time, from any communication. Please write us at privacy@ballyair.com in case of difficulty.

11. Access to and accuracy of your information

BallyAir strives to keep your personal information accurate.

BallyAir has implemented technology, management processes and policies to maintain your data鈥檚 accuracy. Upon your request, with certain limited exceptions as provided in the applicable laws, BallyAir will provide you with access to your information, online access and freedom to change, delete, and modify your personal information.

12. Security

To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, BallyAir has in place appropriate physical and managerial procedures to safeguard the information we collect.

To protect your privacy and security, BallyAir will also take reasonable steps to verify your identity, such as a password and user ID, before granting you access to your data. Certain areas of BallyAir鈥檚 websites may limit access to specific individuals through the use of passwords and other personal identifiers.

BallyAir uses Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us.

This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.

If any user of this website suspects BallyAir has handled its personal information in a manner that does not comply with this Privacy Policy, please contact us at privacy@ballyair.com.

13. Contacting us

BallyAir values your opinions. If you have any comments, questions, concerns or complaints about our Privacy Policy and our practices please email us at privacy@ballyair.com or write us at:

BallyAir
Att. Legal Services / Privacy Officer
1060 W Addison Street
Chicago, IL 60613
United States